đ Shipping & Delivery Policy
At Viapack Stores Inc., we are committed to providing a secure and smooth shopping experience by ensuring timely and safe delivery of all orders.
đŠ Order Processing
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All orders are processed within 1 to 3 business days after successful payment confirmation.
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Orders placed on weekends or public holidays are processed on the next working day.
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A confirmation email will be sent once your order is confirmed.
đ Shipping Locations
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We ship our products worldwide through trusted logistics partners.
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Please make sure your delivery address is accurate and complete to avoid any delays.
đ° Shipping Charges
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Shipping charges are calculated automatically during checkout based on the delivery location and product weight.
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Free shipping is available on selected items and during special promotions.
đŠ Order Tracking
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After dispatch, customers will receive a tracking number via email to monitor the delivery status of their order in real-time.
đ Delivery Issues
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If an order is undeliverable due to an incorrect address or failed delivery attempts, customers will be responsible for re-shipping charges.
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In such cases, we will notify you via email and provide re-delivery options.
â Delivery Delays
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While we aim for timely delivery, external factors such as local courier delays, customs clearance, or weather disruptions may cause unexpected delays.
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We appreciate your patience and support in such cases.
For any shipping-related inquiries, feel free to contact us at paul.viapackstoresinc@gmail.com or through our Contact Us page.