🚚 Shipping & Delivery Policy

At Viapack Stores Inc., we are committed to providing a secure and smooth shopping experience by ensuring timely and safe delivery of all orders.

📩 Order Processing

  • All orders are processed within 1 to 3 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays are processed on the next working day.

  • A confirmation email will be sent once your order is confirmed.

🌍 Shipping Locations

  • We ship our products worldwide through trusted logistics partners.

  • Please make sure your delivery address is accurate and complete to avoid any delays.

💰 Shipping Charges

  • Shipping charges are calculated automatically during checkout based on the delivery location and product weight.

  • Free shipping is available on selected items and during special promotions.

📩 Order Tracking

  • After dispatch, customers will receive a tracking number via email to monitor the delivery status of their order in real-time.

🔁 Delivery Issues

  • If an order is undeliverable due to an incorrect address or failed delivery attempts, customers will be responsible for re-shipping charges.

  • In such cases, we will notify you via email and provide re-delivery options.

❗ Delivery Delays

  • While we aim for timely delivery, external factors such as local courier delays, customs clearance, or weather disruptions may cause unexpected delays.

  • We appreciate your patience and support in such cases.

For any shipping-related inquiries, feel free to contact us at paul.viapackstoresinc@gmail.com or through our Contact Us page.